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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will appear. It comprises thorough information about all the actions that you can carry out on that particular page. Each popup appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich collection of educational videos clarifying how to work with our Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you searching for, take a look at our extensive FAQ database, which comprises questions asked by real customers and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's in order to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can contact our great team of tech support engineers available 24/7/365 and eager to help you with any question. Each support ticket you submit will be responded to in less than 1 hour (the average response time is just twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 275371

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com